How to fund your trading account?
You can do this through your personal account. To do this, you need to click on the "Replenishment" section on the left side in your personal account. Then you need to select the method of replenishment, then the account, enter the amount, select the currency and click the "Next" button. After that you will be automatically redirected to the desired page.
How to withdraw funds?
Select the "Withdrawal" tab in your account. Next, you must select the output method, select the account, specify the amount you want to withdraw. Before submitting an application for withdrawal, you must confirm the purse in the "Finance" section, in the subsection "My Wallets". Your request will be processed within three working days, after which you will be able to submit an application for withdrawal. When applying for a purse check, remember that the withdrawal of funds is made to the purse from which your trading account was replenished.
I accidentally created several trading accounts they do not need.
In this case, you need to go to the "Trading Accounts" section, click the "Delete" button in front of the selected account.
How can I verify the profile?
To conduct financial transactions, for security reasons, go through the verification of personal data in your account. To do this, go to the section "Customer profile": https://secure.ya-hi.com/profile and in the line "Personal documents" download, following the instructions, documents proving your identity (full name, photo , date of birth, your address and your individual number, as well as other documents required for financial transactions: the front of the card or bank details) - for reconciliation of documents by the managers of the Financial Department. After the reconciliation procedure, the Finance Department confirms the verification and all financial instruments of our company will be available to you. We remind you that to complete the verification you must fill in all the fields in your personal profile and activate the statuses of the phone number and e-mail. If you have any questions, you can contact our technical support: https://secure.ya-hi.com/support or OnLine Chat >> from Ya-Hi.
How to change the trader's password from the trading account?
To do this, you need to verify the profile in your account, go to the "Trading Accounts" tab, select the required account, click the "Change" button in the "Trader Password" line.